Online ordering
Paid first, cooked after
No more no-shows and no unpaid orders.
Where it often goes wrong
Orders paid at pickup are sometimes never collected. The food goes to waste and so does the revenue.
How it works
- 1
Checkout
The customer chooses iDEAL, Bancontact, card or Apple Pay.
- 2
Confirmation
The system verifies the payment with the payment provider.
- 3
To the kitchen
Only after confirmation does the order reach the POS and kitchen.
What you gain
- No unpaid orders
- No duplicate tickets
- Fast payout to your account
- Interrupted payments can be completed later
Real-world example
A customer cancels the payment. Nothing reaches the kitchen. If they finish it later, the order comes in exactly once.
Frequently asked questions
Which payment provider is used?
You connect your own Viva.com account.
Can an order come in twice?
No, each payment is processed as an order only once.
More online ordering features
Ready for your own ordering channel?
We deliver your POS system fully pre-installed and set it up for your venue.