Integrated card payments
Refunds and cancelled payments handled properly
Refunds go via the original payment. And if a guest cancels the card payment, the receipt simply stays open.
Where it often goes wrong
Separate refunds can't be traced back to the right receipt later. And a cancelled payment that shows as paid costs you turnover.
How it works
- 1
Pick the original payment
Find the receipt and choose the card payment to partly or fully reverse.
- 2
Refund
The amount goes back to the same card.
- 3
Safe cancellation
A cancelled payment isn't booked as paid; the receipt stays open.
What you gain
- Traceable refunds
- No wrongly paid receipts
- Till and bank in line
- Fewer disputes with guests
Real-world example
A guest gets €12 back for a dish that wasn't right. You link the refund to their card payment that evening; it's neatly together in your report.
Frequently asked questions
Can I refund part of the amount?
Yes, part or the full amount.
What if the guest cancels the payment?
The receipt stays open and you can retry or use another method.
More card payment features
Faster, error-free card payments?
We deliver your POS system fully pre-installed and set it up for your venue.